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Cable Support Representative

An Entrepreneur Magazine winner of the “2015 Best Entrepreneurial Companies in America Award”, located in the North Bay, is looking for a Cable Support Representative, for our Connecticut office, that can hit the ground running in a fun, competitive, fast-paced environment.

We’re looking for someone PASSIONATE about their work and the impact they’re having on the world.  If you appreciate recognition for your contribution, this is the place for you.

The Cable Support Representative serves as an intermediary for our Partners and Cable Suppliers by managing all pr-sale Partner activity. The position also acts as a resource on various support requirements such as providing quotes, rates, forms, resources and process information for each cable supplier in our portfolio.

This position will work closely with the Cable Suppliers in our portfolio as well as the Cable Team internally. The Cable Support Representative will be cross trained to work as back up and over flow assistance to the cable order process team as well.


EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED:

The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential duty satisfactorily. Reasonable amounts of training are provided.

  • Cable customer service experience preferred.
  • College studies or equivalent work experience.
  • Superior proficiency in computer usage, the Internet, Microsoft Office suite of applications.
  • Must have the ability to learn supplier specific systems and industry specific software programs.
  • Excellent communication skills both written and verbal.
  • 2 years of customer service experience.
  • Office experience required.
  • Telecommunications experience a plus.
  • Ability to work within a cooperative team environment as well as perform assignments autonomously.
  • Excellent organizational and time management skills.


We are an equal opportunity employer

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