An Entrepreneur Magazine winner of the 2015 Best Entrepreneurial Companies in America Award, located in the North Bay, is looking for a Cable Support Representative that will support our National Sales Team in a fun, competitive, fast-paced environment with a LOT of room to grow and expand.
The Cable Support Representative serves as a liaison for our Sales Partners and Suppliers by managing all pre-sales cable related activity. The Cable Support Representative is the single point of contact for the Sales Partners on all cable supplier requests. The position also acts as a resource on various support requirements such as providing quotes, rates, forms, resources and process information for each cable supplier in the Intelisys portfolio.
ESSENTIAL FUNCTIONS : Includes the following.
EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED :
The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential duty satisfactorily. Reasonable amounts of training are provided.
Superior proficiency in computer usage, the Internet, the Microsoft Office suite of applications.
Must have the ability to learn supplier specific systems and industry specific software programs.
Excellent communication skills in writing and speaking.
2 years of customer service experience.
Office experience a plus.
Telecommunications experience a plus.